90%” of people don’t know how to use their browser’s Find command, according to firsthand research conducted by Dan Russell of Google and reported by Alexis Madrigal.

Set aside for the moment that this revelation will inevitably result in calls to make browsers so simple you’ll never need a Find command, after the manner of complaints that people do now know their browser address bar even exists, let alone how to use it. (These people use a default homepage view of Google to Google “Facebook.” Without that default homepage, they are completely unable to use the Web. And obviously these people have to obliterate what they’re doing to go to a new site because what they also don’t understand are tabs.)

My question is this: Are we talking about Windows users, who are afraid of their computers and should be? I asked Russell and got no response.

The foregoing posting appeared on Joe Clark’s personal Weblog on 2011.09.18 15:33. This presentation was designed for printing and omits components that make sense only onscreen. (If you are seeing this on a screen, then the page stylesheet was not loaded or not loaded properly.) The permanent link is:

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